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Shipping & Returns Shipping & Returns

UPDATE! - Vael Designs now ships to Canada, the UK and Australia!

SHIPPING PRICES
First Class Mail (US and CA) - $2.75
Priority Mail - $5.25 for 2-3 Day shipping
International Mail (GPM to UK and Australia) - $9.99
Overnight Mail - $17.95

STANDARD SHIPPING:
Vael Designs ships all orders using the United States Postal Service and charges a flat fee of $2.75 for delivery via First Class Mail regardless of the size of the order.  If you need to expedite your order, please choose the appropriate shipping during checkout as additional fees to apply.

EXCHANGES

Vael Designs wants its customers to be satisfied with all purchases.  If there is a problem with the product and you need an exchange, please contact us within 15 days of purchase to make arrangements for an exchange of the same item.  Shipping costs will not be charged again for resending the item, but Vael Designs will not be responsible for the shipping costs incurred to send the product back.

RETURNS

You must contact us within 30 days of purchase to make a return and to receive a full refund.  Shipping charges will not be refunded and the charges for shipping the item back will not be covered. 

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