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Free Shipping.

All orders of $49 or more of eligible items across any product category qualify.

Payment Methods.

Credit Card: Visa, MasterCard, Maestro, American Express.

Returns & Refunds.

You can return any item purchased on Shella within 20 days of the delivery date.

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Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Service

Call Us: 609...490...1368

Send us an email via our  Contact Us Page

SHIPPING

Free shipping for destinations with in the US Only on orders of $50 or more of eligible items (exceptions may exist for heavier items).

PAYMENTS
Accepts the following payment methods:

Credit Card: Visa, MasterCard, American Express. The total will be charged to your card at checkout.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

Please feel free to review our return & refund policy.

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Finding the right fit for your bracelet ensures comfort and style. Here's how to determine the best size for you:

  1. Measure Your Wrist: Use a flexible measuring tape or a piece of string to measure just above your wrist bone, where you would normally wear a bracelet.
  2. Add Length: For a snug fit, add 1/4 to 1/2 inch to your wrist measurement. For a more comfortable fit, add 3/4 to 1 inch. If you prefer a loose fit, add 1 1/4 inches.
  3. Choose Your Size: Select the bracelet size that matches your total measurement. If you're between sizes, we recommend choosing the larger size for comfort.

Example:

  • Wrist measurement: 6.25 inches
  • Desired fit: Comfortable
  • Add: 3/4 inch
  • Bracelet size: 7 inches

Tips:

  • If using string, mark the overlap point and measure the length against a ruler.
  • Consider how tight or loose you prefer your bracelets. Adjust the added length accordingly.

By following these steps, you'll find a beautifully fitting bracelet tailored to your preference.

New Shipping Prices Below:

SHIPPING PRICES
First Class Mail (US Only) - $4.95
Priority Mail (US Only) - $9.95
Express USPS Mail (US Only M-F ordered prior to 11AM ET - no Saturday Delivery) - $29.95
International First Class Mail (UK, EU, AU and CA) - $16.95

 

STANDARD SHIPPING:
VAEL Designs ships all orders using the United States Postal Service and charges a flat fee of $4.95 for delivery via First Class Mail regardless of the size of the order.  We include tracking from USPS on all packages for your convenience.  If you need to expedite your order, please choose the appropriate shipping during checkout as additional fees do apply.

EXCHANGES

VAEL Designs wants its customers to be satisfied with all purchases.  If there is a problem with the product and you need an exchange, please contact us within 30 days of purchase to make arrangements for an exchange of the same item.  USPS First Class shipping costs will not be charged again for resending the item, but VAEL Designs will not be responsible for the shipping costs incurred to send the product back.

RETURNS

You must contact us within 30 days of purchase to make a return and to receive a full refund.  Shipping charges will not be refunded and the charges for shipping the item back will not be covered.  If you need to reach us, please contact us here.

Drop Us A Line

We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.

Thanks for contacting us. We'll get back to you as soon as possible.

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